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Speed Diagnostics Report

Summary

{{wifiWarning}}
Your plan: {{plan}}
Your computer's network card speed: {{nicSpeed}} {{nicValue}}
TCP download speed (average): {{tcpDownBandwidth}} {{tcpDownValue}}
TCP upload speed (average): {{tcpUpBandwidth}} {{tcpUpValue}}

Download bandwidth over time

Upload bandwidth over time

Your Internet speeds can be affected by the type of device you are running. Show less...

Operating system: {{os}}
Your computer's processor: {{cpuName}}, {{cpuNumOfCores}} core
Your computer's total memory: {{totalPhysicalRAM}}
Your computer's free memory: {{freePhysicalRAM}}
CPU usage during TCP download: {{cpuUsageTcpDown}}
CPU usage during TCP upload: {{cpuUsageTcpUp}}

To see how well your processor performs, please visit {{cpuUrl}}.

Processes and applications running in the background can also limit Internet speeds. Show more...


Full test results

Diagnostics tool version: {{version}}

Ticket number: {{ticketNumber}}
Contact email: {{contactEmail}}
Your plan: {{plan}}

Test started at {{testStart}}

System information

Computer make: {{pcMake}}
Computer model: {{pcModel}}
Operating system: {{os}}

Network interface controllers

{{nics}}
Name Speed

Auto-tuning level:  {{autoTuningLevel}}

Memory

Total physical memory: {{totalPhysicalRAM}}
Free physical memory: {{freePhysicalRAM}}
Total virtual memory: {{totalVirtualRAM}}
Free virtual memory: {{freeVirtualRAM}}

Running processes

{{runningProcesses}}
Name Memory

Network information

Network setup

{{ipConfig}}

Online processes

{{activeConnections}}

Network tests

iPerf: TCP download

Command: {{tcpDownCommand}}
Bandwidth: {{tcpDownBandwidth}}
Testing server: {{testingServer}} 
{{tcpDownOutput}}

iPerf: UDP download

Command: {{udpDownCommand}}
Testing server: {{testingServer}} 
{{udpDownOutput}}

iPerf: TCP upload

Command: {{tcpUpCommand}}
Bandwidth: {{tcpUpBandwidth}}
Testing server: {{testingServer}} 
{{tcpUpOutput}}

iPerf: UDP upload

Command: {{udpUpCommand}}
Testing server: {{testingServer}} 
{{udpUpOutput}}

Ping to 1.1.1.1

{{pingTest}}

Traceroute to 1.1.1.1

{{tracerouteTest}}
{{pathpingTest}} {{customServers}}

End of test checks

Wi-Fi was disconnected? {{wifiDisconnected}}
All blacklisted apps were closed?  {{blacklistRunning}}
{{blacklistedApps}}

Test completed at {{testEnd}}